The Cloud Game Platform User Privacy Policy applies to all of Cloud Game Platform Technology Co., Ltd. (hereinafter referred to as "us"). All products and services provided (collectively referred to as "Services"). When you use the services of the cloud gaming platform, the platform will collect, use, store, and process your relevant information.

 

 

     The cloud gaming platform understands the importance of personal information to you and will do its best to protect your personal information security. The cloud gaming platform will adhere to the principles of legality, legitimacy, and necessity, and collect, use, and process your personal information and privacy in accordance with the provisions of this Privacy Policy. You will learn about the following content through this Privacy Policy:

 

1、 The information we have collected

2、 How do we use your personal information

3、 How do we use cookies and similar technologies

4、 How do we share, transfer, and publicly disclose your personal information

5、 How do we store and protect your personal information

6、 Your rights

7、 How do we protect the personal information of minors

8、 How to contact us

9、 How to update this policy

 

1、 The information we have collected

In the process of using cloud gaming platform services, the cloud gaming platform will collect information that you actively provide or generate due to the use of services in the following ways, in order to provide you with, optimize our services, and ensure the security of your account:

 

When you register or use cloud gaming platform services, we will collect your network identity information and personal commonly used device information to mark you as a user of the cloud gaming platform. If you use a third-party account (such as WeChat, QQ, etc.) to log in to the cloud gaming platform, we will collect your unique identification, avatar, and nickname from the third party to save your login information, so that you can log in on different devices.

 

To ensure your normal use of our services, maintain the normal operation of basic functions, optimize product performance, enhance your experience, and ensure the security of your account, we will conduct feature analysis and user profiling based on the collected information, in order to provide you with more suitable customized services, such as presenting or recommending search results, game content, offline activities, information flow, or advertising/promotion information results with higher relevance (rather than general push) to you. For this purpose, the information we need to collect includes your device information, including device hardware serial number, device name, device type and version, Android ID, system version, IP address, location, local phone number, contact person, device unique identification code, device MAC address, OID, IMEI, IMSI, application ID, network type, image, audio and video, SMS, and software list. You need to obtain the following permissions: location, obtain mobile information, read and write mobile storage, permanent notifications, and display floating window permissions.

 

In addition to the above information, in order to improve service quality, we will also collect other information from you, such as the relevant information you provided when contacting our customer service team (such as cloud game platform ID, third-party payment account), and the information you provided when participating in our promotional activities (such as real name, shipping address).

 

During the operation of the APP, in order to achieve relevant functions and meet the needs of you and other users, we need to connect to the following third-party SDKs. You are aware and agree that in certain specific business scenarios, in order to improve business processing capabilities, reduce costs or other considerations, we may use capable third-party positioning SDKs to obtain your relevant information, such as using the "Tencent Positioning" SDK to obtain your IMEI information. But without your consent, we will not proactively transmit the aforementioned information to the third party. The following is a list of SDKs:

 

4.1   Bugly SDK

Function: Complete error log reporting and optimize in a timely manner to provide users with a better experience.

Get information: mobile phone status, network status, and reading logs.

4.2 mobPush SDK

Function: Official event message push.

Obtain information: user device information, WIFI status, phone status, network status.

4.3 Shence SDK

Function: Obtain operational data

Obtain information: user device information, WIFI status, phone status, network status.

 

 

Based on providing you with security protection, collect, use, or integrate your account information, transaction information, device information, log information, and information authorized by the cloud game platform or shared by law to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

 

2、 How do we use your personal information

We will use the information collected above for the following purposes. If we need to collect and/or use your personal information for other purposes, we will seek your consent separately:

 

Help you register a cloud gaming platform account: In order for us to provide you with services, you need to provide real, complete, accurate, and valid personal identity information and other related information to complete the registration of a real name account.

To provide you with services: In order to provide you with services or to provide you with a better service experience, we will collect and use your necessary personal information.

 

Product development and service optimization: During the process of product development and service optimization, your information may be used to analyze the cause of faults, analyze user needs, perform product upgrades, etc. Your information in a single service may be used in other services provided by the cloud gaming platform to improve related services.

 

To push you information:

 

Service Information: The cloud gaming platform will extract your browsing preferences, behavioral habits, and other characteristics based on your information, such as device information and order information, and push advertisements or information related to cloud gaming platform services to you through email, SMS, notifications, and other means;

 

System announcement: When necessary (such as maintenance, changes, suspension, or termination of services provided by cloud gaming platforms), we will use the information you provide to issue a system announcement to you.

 

To provide you with security: In order to ensure the security of your account, we may use your information for real name authentication, identity verification, security prevention, transaction risk prevention, anti fraud monitoring, archive backup, customer service, and other purposes. During this process, we may provide your information to third parties to the extent necessary to achieve the aforementioned objectives and require them to comply with the provisions of this Privacy Policy.

 

According to relevant laws and regulations, collecting and/or using your information in the following situations does not require your authorization and consent:

 

According to relevant laws and regulations, collecting and/or using your information in the following situations does not require your authorization and consent:

 

Related to public safety, public health, and major public interests;

 

Related to criminal investigation, prosecution, trial, and enforcement of judgments;

 

For the purpose of safeguarding the significant legitimate rights and interests of the information subject or other individuals, such as life and property, but it is difficult to obtain your consent;

 

The information collected is publicly disclosed by you to the public on your own;

 

Collecting information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;

 

Necessary for signing the contract according to your requirements;

 

Necessary for maintaining the safe and stable operation of our services, such as discovering and dealing with service failures;

Necessary for legitimate news reporting;

 

When academic research institutions conduct statistical or academic research based on the public interest, and when providing academic research or descriptive results to the public, they deidentify the information contained in the results;

 

Other situations stipulated by laws and regulations.

 

3、 How do we use cookies and similar technologies

 

When you use our products and/or services, we may use cookies and similar technologies to collect some of your personal information, including: your website visiting habits, your browsing information, your login information. Cookies and similar technologies collect this type of information for your necessary use of our products and/or services, simplify the steps you repeat (such as registration and login), make it easier for you to view your usage history (such as video viewing history), provide you with more personalized service content and content that you may be more interested in, protect your information and account security, improve our products and services, etc.

 

If you refuse us to use cookies and similar technologies to collect and use your relevant information, you can manage and (partially/completely) reject cookies and/or similar technologies through the settings of your browser, provided that your browser has this function; Or delete cookies and/or similar technologies already stored on your computer, mobile device, or other device, so that we cannot track all or part of your personal information. If you need detailed information on how to change browser settings, please refer to the relevant settings page of the browser you are using. You understand and are aware that certain of our products/services can only be implemented through the use of cookies or similar technologies. If you refuse to use or delete them, you may not be able to use our related products and/or services properly or obtain the best service experience through our products and/or services. At the same time, it may also have a certain impact on your information protection and account security.

 

4、 How do we share, transfer, and publicly disclose your personal information

 

（1） Sharing

 

We will not share your personal information with any other company, organization, or individual, except in the following circumstances:

 

Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

 

We may share your personal information with the public in accordance with laws and regulations or mandatory requirements from government regulatory authorities.

 

Sharing with our affiliated companies: Your personal information may be shared with our affiliated companies. We will only share necessary personal information and are bound by the purposes stated in this privacy policy. If affiliated companies want to change the purpose of processing personal information, they will seek your authorization and consent again.

 

Sharing with authorized partners: For the purposes stated in this privacy policy only, certain of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, companies we hire to provide third-party data statistics and analysis services may need to collect and access personal data for data statistics and analysis. In this case, these companies must comply with our data privacy and security requirements. We will only share your personal information for legitimate, legitimate, necessary, specific, and clear purposes, and only share personal information necessary for providing services.

 

We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.

 

Only by sharing your information can we provide the services you need, or handle disputes or controversies between you and others.

 

To achieve the purpose stated in Article 1 of this Privacy Policy, "How do we collect and use your personal information?".

 

Fulfill our obligations and exercise our rights under this Privacy Policy or other agreements we may have with you.

 

（2） Transfer

 

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

 

Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

 

When it comes to mergers, acquisitions, or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.

 

（3） Public disclosure

 

We will only publicly disclose your personal information in the following circumstances:

 

After obtaining your explicit consent;

 

Legal disclosure: We may publicly disclose your personal information in legal, procedural, litigation, or mandatory requirements from government authorities.

 

（4） Exceptions to obtaining authorization and consent before sharing, transferring, or disclosing information

 

In the following situations, sharing, transferring, or disclosing your information does not require your prior authorization and consent:

 

Related to national security and national defense security;

 

Related to public safety, public health, and major public interests;

 

Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and enforcement of judgments;

 

For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;

 

Information that you disclose to the public on your own;

 

Collecting information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.

 

According to legal regulations, sharing or transferring information that has undergone de identification processing, and ensuring that the data recipient cannot recover and re identify the information subject, does not constitute external sharing, transfer, or public disclosure of information. The storage and processing of such data will not require separate notice to you and your consent.

 

5、 How do we store and protect your information

 

Information storage

 

Storage Location: In accordance with laws and regulations, we will only store the personal information collected about you within the territory of the People's Republic of China. At present, we do not have any cross-border storage of your personal information or the provision of personal information overseas. If it is necessary to conduct cross-border data transmission, we will inform you separately (including the purpose, recipient, usage method and scope, usage content, security measures, security risks, etc.), and obtain your authorization and consent. We will ensure that the data recipient has sufficient data protection capabilities to protect your personal information.

 

Storage Period: We retain your personal information for the shortest period necessary to meet the purposes of our products and services. For example, when you use our registration and account functions, we need to collect your phone number, and after you provide it and during your use of this function, we need to continuously save your phone number to provide you with this function normally and ensure the security of your account and system. In addition, we may keep your relevant information for the necessary period stipulated by relevant laws.

 

After exceeding the storage period mentioned above, we will delete or anonymize your personal information.

 

Information Protection

 

Your personal information security is crucial to us. We will strictly comply with relevant laws and regulations, take reasonable and feasible measures recognized in the industry, and protect your personal information. Prevent unauthorized access, disclosure, use, and modification of information, and prevent information damage or loss.

 

We use security measures that comply with industry standards to protect the personal information you provide, prevent unauthorized access, public disclosure, use, and modification of data, and prevent data damage or loss. We will take all reasonable and feasible measures to protect your personal information. For example, using SSL to encrypt and protect data; We have established an access control mechanism to ensure that only authorized personnel can access personal information; We regularly hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

 

The Internet is not an absolutely secure environment, and email, instant messaging and other communication methods are not encrypted. We strongly recommend that you do not send personal information through such methods. Please protect your personal information properly. You must have a confidentiality obligation regarding your account and password information, and in any case, please be careful and keep it properly. If you find that your personal information has been leaked, especially your account and password, please contact the cloud gaming platform customer service immediately so that the cloud gaming platform can take corresponding measures. Please use complex passwords to assist us in ensuring the security of your account.

 

6、 Your rights

 

Manage your personal information: You have the right to access, update, correct, and delete your personal information during the use of our services. We provide corresponding operation settings for you in the individual services, and you can operate based on them. When you access, update, correct, and/or delete your personal information, we may require authentication to ensure information security. You understand that when you delete or correct information, we may not immediately correct or delete the corresponding information from the backup system, but we will correct or delete this information during backup updates.

 

Share your personal information: You can share your personal information with third parties through our services. Please note that as long as you do not delete publicly released information, the relevant information will remain in the public domain; Even if you have deleted shared information, the relevant information may still be cached, collected, copied, or made available to the public by third parties. Please carefully consider disclosing your personal information, especially sensitive personal information (such as your race, religion, personal health and medical information, identification documents, personal biometric information, property information, travel history, and information about minors). You can use our relevant settings (if any) to control the scope of information you share. If you disclose your personal information through the above-mentioned channels, we will not be responsible for any leakage of your information or damage to you or others caused by this.

 

Request for correction or deletion of your personal information:

 

If you find any errors in the personal information we handle about you, you can request us to make corrections.

 

If you find that our handling of your personal information violates laws and regulations, our agreement with you, this Privacy Policy, or you no longer use our services or have cancelled your account, you may request us to delete your personal information.

 

You understand that according to the mandatory provisions of relevant laws and regulations, we may not be able to respond to your specific request to delete information.

 

You understand that after some or all of your personal information is deleted, our services or their corresponding parts related to it may not be available for use.

 

Change the scope of your authorization and consent: You can change the scope of personal information you authorize us to collect, use, and store through the channels and methods we disclose. After you revoke your authorization, we will no longer be able to provide you with the services corresponding to the revocation, and we will no longer process your corresponding information. But your decision to revoke your authorization consent will not affect the personal information processing previously carried out based on your authorization.

 

Account cancellation: You can cancel your account according to our operating instructions. After the account is cancelled, we will stop providing services to you and delete your personal information according to your request, except as otherwise provided by laws and regulations.

7、 How do we protect the personal information of minors

 

Minors should obtain the consent of their guardians before using our products and services. If you are a minor, before using our products and services, you should read this privacy policy together under the supervision and guidance of your guardian, and use our products and services and submit personal information with the explicit consent and guidance of your guardian. We protect the personal information of minors in accordance with relevant national laws and regulations. We will only collect, use, or publicly disclose the personal information of minors when permitted by laws and regulations, with the explicit consent of our guardians, or necessary to protect your rights.

 

If you are the guardian of a minor, if you have any questions about the personal information of the minor under your guardianship, you can communicate with us through the contact information disclosed in Article 8 of this privacy policy. If we find that personal information of minors has been collected without obtaining verifiable consent from their guardians in advance, we will delete the relevant data as soon as possible.

 

8、 How to contact us

 

If you have any questions, opinions or suggestions regarding this privacy policy, please contact us through the following methods:

 

Email:

 

9、 How to update this policy

 

We may periodically update this Privacy Policy and make it public through announcements and other means. If there are any changes that substantially reduce your rights, we will inform you through reasonable means such as prominently displaying on the page or sending you an email.

 

2．If you continue to use our services, it will be deemed that you agree to accept the updated Privacy Policy.